<- Go home

Added to YB: 2026-03-05

Pitch date: 2026-03-03

4165.T [neutral]

PLAID,Inc.

-1.31%

current return

Author Info

Japan Investing discusses investing ideas in Japan. Sign up for the newsletter.

Company Info

PLAID,Inc. develops and operates KARTE, a customer experience (CX) SaaS platform in Japan. It provides KARTE CX platform, which provides real-time analytics for on-site personalization, multi-channel campaigns, and targeted ad delivery; PLAID ALPHA, which delivers data-driven strategic planning and implementation; STUDIO ZERO, a strategic planning and business development service; EmotionTechCX, a survey and analysis service for customer loyalty and CX; and EmotionTechEX, a survey and analysis service for employee engagement and organizational transformation.

Market Cap

JPY 22.8B

Pitch Price

JPY 533.00

Price Target

N/A

Dividend

N/A

EV/EBITDA

14.09

P/E

22.72

EV/Sales

1.39

Sector

Software

Category

growth

Show full summary:
Plaid (4165.JP) Update 2

Plaid 4165.T (update): Q1 rev +15.9% YoY (organic ~16.9% ex-Cloudfit acq). NRR improved 105%→107% as SMB churn stabilizes (80% vs low-70s Q4). Enterprise NRR steady ~115% but new biz wins slowed (18.7% ARR growth, 10Q low). Hiring sales consultants for upsells/cross-sells, not new logos. Service rev 17% of total at mid-70% GM. Risk: FY26 EBIT miss if Q2 SGA hits ¥2.7bn+ vs prior trends. Charges on active user profiles, not seats. AI threat limited by data moat (95% capex on data systems). Japan eng deficit protects vs US SaaSpocalypse.

Read full article (9 min)