Nuance Communications, Inc.

Nuance Communications, Inc. develops and operates conversational and cognitive artificial intelligence (AI) innovation platforms that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and security. Its healthcare segment provides clinical speech and clinical language understanding solutions that improve the clinical documentation process, from capturing the complete patient record to improving clinical documentation and quality measures for reimbursement. Its solutions include Dragon Medical One, a cloud-based speech solution; computer-assisted physician documentation; diagnostic imaging solutions; Nuance Dragon Ambient eXperience, a voice-enabled solution; and clinical documentation improvement and coding. The company’s Enterprise segment primarily engages in using speech, natural language understanding, and artificial intelligence to provide automated customer solutions and services for voice, mobile, web, and messaging channels. Its solutions include intelligent engagement solutions, conversational AI, engagement AI, and security AI. Its other segment provides voicemail transcription services. It primarily serves organizations across healthcare, financial services, telecommunications, government, and retail. The company markets and sells its solutions and technologies directly through its sales force as well as through a network of resellers, including system integrators, independent software vendors, value-added resellers, distributors, hardware vendors, telecommunications carriers, and e-commerce websites. Nuance Communications, Inc. was formerly known as ScanSoft, Inc. and changed its name to Nuance Communications, Inc. in March 2006. The company was founded in 1992 and is based in Burlington, Massachusetts. As of March 5, 2022, Nuance Communications, Inc. operates as a subsidiary of Microsoft Corporation.