Concord Communications, LLC

Concord Communications, LLC develops network and service management software solutions for enterprise customers, managed service providers, and telecommunication carriers worldwide. It offers software solutions under the names of eHealth, Spectrum, Vitel IVIZE, and netViz. The company’s provides eHealth suite, a web-based management software, that maps information technology services to business needs, and manages application, system, network infrastructures, also contains suite-wide products, that operate across applications, networks, and servers; Spectrum, that manages the health and performance of networks and the business services that rely on them, including root cause analysis and event correlation; netViz, that enables customers to visualize business processes and map relationships within the supporting technology infrastructure through data-driven icons; Vitel IVIZE, that provides voice performance management solutions, which enable enterprises and service providers to manage the performance of Internet protocol and legacy voice network and messaging systems. In addition, it offers eHealth E2E console, which provides a centralized view of availability and performance data across applications, systems, and networks; and is a graphical user interface for end-users and administrators, that combines an engine for collecting data, a database, and reporting capabilities. Further, it provides eHealth Live Health, which identifies outages, potential outages, and sources of delay across applications; and provides out-of-the-box profiles, that detect information technology slowdowns and service degradation. The company was founded in 1980 and is based in Marlborough, Massachusetts. As of June 7, 2005, Concord Communications, LLC operates as a subsidiary of CA, Inc.